Claim Tasks
Displays a list of outstanding tasks that needs to be actioned, as well as actioned tasks.
Request accessBusiness Overview
Displays a list of outstanding tasks that the member/fund needs to action as well as a historical record of actioned tasks.
The below diagram illustrates where in the customer journey the API can be utilised.
Data fields available
Funds can elect to integrate some or all of the below fields into their native UI.
| Data fields | Description of field |
|---|---|
| Task Type | Brief description of the task |
| Task ID | Unique identifier for the task |
| Task Description | A more detailed description of the task including the scheduled date of the task (if applicable) |
| Task Subject | Displays a brief description of the task, member name and Zurich claim number |
| Status | Status of the task |
| Created date | Date the task was raised by Zurich claims team |
| Scheduled date | Date the claims assessor has scheduled to follow up on the task |
| Received date | Date the request for information was received / actioned by the requestee |
| Requestee | The person who needs to action the task |
Authentication
API access for B2B leverages the OAuth 2.0 framework to ensure secure and authorised interactions for members and partners. View our Authentication API documentation here.
Request accessVersioning and Release Notes
Zurich is committed to continuously improving and expanding the services it provides its customers.
| Version | Changes made |
|---|---|
| Version 1.0 | Base claims domain API released. |
Access
To access the API end points and mocking service, request access below.
Request accessYou will then be directed to the Zurich Exchange website where you will need to either login or register with Zurich exchange to access the API end points and Mocking service. You can login or register with Zurich Exchange at the top right-hand corner of the page.