Claim Payments

Displays benefit payments on the claim, including details of each payment.

Business Overview

Provides funds and members with a list of processed and upcoming benefit payments on the claim, includes key details of the claim payment.

The below diagram illustrates where in the customer journey the API can be utilised.

Member suffers an injury or illness

Member notifies fund of claimable event

Fund lodges claim with Zurich

Claim is created and assessed by Zurich

Decision is made on the member's claim

Claim is finalised

Data fields available

Funds can elect to integrate some or all of the below fields into their native UI.

Data fields	Description of field
Claim Number	The members claim number with Zurich
Gross Benefit	The gross benefit amount
Taxable Amount	Taxable amount
Net Payable	Net benefit payable
Date paid	Date the payment was processed
Date Paid From	Date benefits are paid from
Date Paid To	Date benefits are paid to
Date Payable	Date the payment is due to be processed
Payment Type	Payment type benefits are being paid under
Payee	The person or entity that is receiving the payment
Payment Status	Status of payment

Authentication

API access for B2B leverages the OAuth 2.0 framework to ensure secure and authorised interactions for members and partners. View our Authentication API documentation here.

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Versioning and Release Notes

Zurich is committed to continuously improving and expanding the services it provides its customers.

Version	Changes made
Version 1.0	Base claims domain API released.

Access

To access the API end points and mocking service, request access below.

Request access

You will then be directed to the Zurich Exchange website where you will need to either login or register with Zurich exchange to access the API end points and Mocking service. You can login or register with Zurich Exchange at the top right-hand corner of the page.