List of Claims

Displays a list of claims connected to a fund or individual member.

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Business Overview

Provides a list of claims connected to a fund or individual member, enabling funds and members to efficiently track and manage their claims with Zurich.

The below diagram illustrates where in the customer journey the API can be utilised.

Member suffers an injury or illness
Member notifies fund of claimable event
Fund lodges claim with Zurich
Claim is created and assessed by Zurich
Decision is made on the member's claim
Claim is finalised

Data fields available

Funds can elect to integrate some or all of the below fields into their native UI.

Data fields Description of field
Claim Number The members claim number with Zurich
Claim Status Status of the claim
Claim Type Type of claim the member has lodged
Date of Event The date Zurich has accepted liability from
Member Name Name of the member / insured person
Account Name Fund / Corporate that the member is insured under
Authentication

API access for B2B leverages the OAuth 2.0 framework to ensure secure and authorised interactions for members and partners. View our Authentication API documentation here.

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Versioning and Release Notes

Zurich is committed to continuously improving and expanding the services it provides its customers.

Version Changes made
Version 1.0 Base claims domain API released.
Access

To access the API end points and mocking service, request access below.

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You will then be directed to the Zurich Exchange website where you will need to either login or register with Zurich exchange to access the API end points and Mocking service. You can login or register with Zurich Exchange at the top right-hand corner of the page.